Hello, I am Ron "Rock" Thomas. I am a licensed and certified service professional specializing in PC technical support. My expertise in hardware and software includes diagnostics and troubleshooting, installation and configuration, upgrading and updating, purchasing advisement and recommendation. Areas of hands on experience include motherboards, optical drives including DVD and CD burners, router and wireless installation, DSL and cable set-ups, RAM, CPUs, HDDs, inkjet printers, scanners, monitors, power supplies, cables, system cooling, video and capture cards, sound cards, modems, operating systems, applications, drivers, firewalls, anti-virus software, virus and trojan removal, removal of spyware/adware/malware, email and the Internet. In addition, I build custom high end PCs including power desktops, multimedia systems and gaming machines for both home and home office.
I hold an A+* Certification from the Computing Technology Industry Association -- CompTIA. I received my certification in March 2001. I have passed the Core Service Technician Exam (hardware) and the DOS/Microsoft Windows (r) Service Technician Exam. Additionally, I have taken CompTIA Network+ preparatory classes and completed two semesters of Cisco Networking Academy -- Networking Fundamentals, and Router Theory and Routing. I hold a Bachelor of Arts degree from the University of Florida (1977), am a native Floridian, and I have been a business owner for 25 years.
Remember, "I Make House Calls". Whatever your problem or need, I can probably fix you up and not charge you an arm and leg.
*CompTIA A+ Certified Service Professional. "The Computing Technology Industry Association A+ certification is an industry-wide, vendor-neutral program."